FAQs

1. What type of clothing does Zari By HF offer?

Zari By HF offers a range of luxury clothing, including bridal wear, formal wear, semi-formal wear, sarees, and seasonal collections. Each piece is handcrafted with the finest materials and meticulous attention to detail, ensuring a perfect fit and exquisite look for every occasion.

2. Where are your products made?
All of our garments are designed and crafted in our atelier, where skilled artisans use traditional techniques and high-quality fabrics to create each unique piece. We are committed to maintaining the highest standards of craftsmanship and supporting the artisans who make our creations possible.

3. How can I place an order?
Orders can be placed directly through our website. Simply browse our collections, select your desired items, and proceed to checkout. For custom orders or additional assistance, please contact our customer service team.

4. Do you offer customization or bespoke services?
Yes, we offer bespoke services for clients who desire a unique, made-to-measure garment. Our team will work closely with you to create a custom design that reflects your personal style and meets your exact specifications. Please contact us to schedule a consultation.

5. What is your return policy?
We strive for complete customer satisfaction. If you are not fully satisfied with your purchase, we accept returns within 14 days of delivery for a full refund or exchange, provided that the item is unworn, unaltered, and in its original condition. Custom or made-to-order items are non-refundable. For more information, please refer to our Returns & Refund Policy page.

6. How can I contact customer service?
Our customer service team is available to assist you with any questions or concerns. You can reach us by email at hamzafahim1149@gmail.comor by phone at 0326-5461778 during our business hours, Monday to Friday, 9 AM to 5 PM.

7. Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping rates and delivery times vary based on the destination. Please refer to our Shipping Policy for more details or contact our customer service team for specific inquiries.

8. How can I stay updated on new collections and promotions?
Stay connected with us by subscribing to our newsletter. You'll receive exclusive updates on new collections, special offers, and events. Follow us on our social media channels to join our community and get inspired by our latest designs.

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